After manufacturing and selling plantation shutters for over 30 years, we here at Custom Shutters by Jorge and Maria have learned quite a few things.  We’ve seen it all, done it all, and helped thousands of people just like you decide on the perfect plantation shutters for their home.  But, since this may be your first time considering these timeless window treatments, we’ve compiled a list of the most common questions people ask.  Read these popular questions and get a jump start on your quest for plantation shutters.

1. WHO SHOULD I BUY FROM?

Buy Direct. (No middlemen or dealer/retail relationships). Your shutter company should measure, manufacture and provide a clean and professional installation (No sub-contractors or installers paid by the square foot)

2. WHAT KIND OF WOOD ARE YOUR SHUTTERS MADE OF?

Custom Shutters by Jorge and Maria's shutters are made from North American Basswood.  Basswood wood is desirable because of its low density (making it lightweight) and its straight, smooth grain.  Did you know that a Poplar tree grows up to 160 feet high, and that its trunk can be up to eight feet in diameter?  This plentiful resource is grown in the Eastern United States.

3. SHOULD I CHOOSE WOOD OR POLY SHUTTERS?

Most clients choose wood shutters whenever possible because they provide many advantages over poly:  a man-made composite material:

  • Wood is lighter and stronger than poly, allowing the shutters to be made into larger panels, up to 37 inches wide.  This means you can have fewer panels in each window opening, increasing your view of the outdoors.
  • Wood shutters can be painted any color.  We recommend matching your shutters to the trim of your home for a consistent look.  Poly shutters are only available in two colors: white and off-white.
  • Specialty shapes such as arches, sunbursts and ovals are more easily manufactured in wood, and look better because they have less rough edges.
  • Wood shutters are manufactured with 2-dowel construction, giving them greater strength and preventing separation of the stiles and rails.

4. WHAT LOUVER SIZE DO YOU RECOMMEND…3 ½” OR 4 ½”?

80-90% of our shutters are ordered with 3 ½” louvers.  However, we are seeing an increase in demand for 4 ½” louvers because of larger windows and sliding glass doors, clients’ desire for more openness, and modern interior design influences.

5. SHOULD I INCLUDE A MID-RAIL?

For those who aren’t familiar, a mid-rail is a solid horizontal plank that goes across the middle of the shutter panel.  The louvers above the midrail open and close independently of the louvers below the midrail.  Clients love midrails because they can leave the top section open for light and leave the bottom section closed for privacy.  This way you don’t have to open and close the shutters each day.  A midrail is also recommended if you have dark metal window casings around the glass.  This will hide the casing and give your room a more consistent feel.

 6. WHAT SHOULD I EXPECT FROM AN ESTIMATE?

Use a company that has samples built where all the available shutter configurations are on display allowing you to "feel and touch" the shutters and select colors, louver size, hardware, framing and style profiles, and divider rails. Pick a shutter company that offers a free in home estimate where the estimate and design of your shutters is completed by employees with hands on factory manufacturing experience, and where the factory fabrication work order is engineered by the same person who saw your windows in your house so they understand the decor requirements. The shutters should be personalized to fit your windows precisely (no pre made panels or components.)

7. CAN I PUT PLANTATION SHUTTERS ON MY SLIDING GLASS DOORS?

Plantation shutters are a very functional, very dramatic addition to sliding glass doors.  If you have shutters throughout your house, they give a consistent look and feel.  Plantation shutter panels are installed on a track in the top of the slider opening, allowing the panels to glide open and closed.  Options include a bottom track, which gives added stability, and “open louver” bypass, which allows you to slide the panels open and closed even when the louvers are in the open position.

8. HOW MUCH DO SHUTTERS COST?

Plantation shutters are priced by the square foot, specialty shapes and stain finishes are available for an additional charge.  With your Free Estimate we will go over that with you.

9. HOW LONG DOES IT TAKE TO GET SHUTTERS?

Your plantation shutters are custom manufactured in our factory.  First, a detailed measure will be performed by either Jorge or Maria.  Then, the factory goes to work creating your custom product.  After manufacturing, the shutters are sent to the finishing department, where they are sanded, primed, sanded again and painted.  Then they are ready to install.  The process from detailed measure to installation takes approximately six weeks, however we are always willing to work with clients in special situations dealing a tight deadline.


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